The terms of the house.

These terms govern your use of the Red Ground Hair website and purchases made through it.

Last updated August 19, 2026

Using this website

By using this website, you agree to these terms. You may use the site only for lawful, personal purposes and may not interfere with its operation, security, or other visitors’ access.

Products and availability

Product descriptions, imagery, availability, and release details may be updated as the collection develops. We work to represent colors and materials accurately, but screens and handmade or batch-produced goods may show natural variation. Displaying a product does not guarantee that it is available for purchase.

Orders and payment

Prices, applicable taxes, shipping charges, and estimated delivery information will be shown before an order is placed. An order is not accepted until payment is authorized and confirmation is issued. We may decline or cancel an order for suspected fraud, inventory errors, pricing errors, legal restrictions, or other reasonable business grounds. Any payment collected for a cancelled order will be refunded.

Candle use and safety

Follow all instructions and warnings supplied with a candle. Never leave a burning candle unattended; keep it away from children, pets, drafts, and flammable items; trim the wick as directed; and discontinue use when the label instructs. Product information on the website does not replace the safety directions included with the product.

Shipping and returns

Processing, shipping, order changes, damaged or incorrect items, and final-sale terms are described in our Shipping & Returns Policy.

Intellectual property

The Red Ground Hair name, mango emblem, artwork, photographs, product presentation, written content, and site design are owned by or licensed to Red Ground Hair and are protected by applicable intellectual-property laws. They may not be copied, modified, distributed, or used commercially without written permission.

Third-party services

The website may connect to services operated by third parties, including payment, commerce, social-media, hosting, or delivery providers. Their services are governed by their own terms and privacy practices.

Disclaimer and responsibility

To the fullest extent permitted by law, the website is provided on an “as available” basis. Red Ground Hair is not responsible for indirect or consequential loss arising from use of the website. Nothing in these terms excludes rights or remedies that cannot legally be excluded.

Governing law and changes

These terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules. We may update these terms as the website and business evolve; the date above identifies the current version.

Contact

Questions may be submitted through our secure enquiry form.